Need onsite IT support?

If you have a few irritating problems with your computer or printer, or if you have a really big problem (or two), you can now get everything sorted out at the same time. We will offers a user friendly personal IT Technician in the comfort of your own home and as part of our commitment we strive to be  by using a language that is easy for our clients to understand and to respect our client’s needs and budget.

While the majority of technical issues can be done remotely, there may be situations when remote services cannot fix the problem and require onsite servicing.

When these type of situations occur, you can call our support team on 0403 588 629  to can book  term fro our visit without call out fee, ensuring you are operational in the shortest amount of time possible.

We work with you to solve your IT challenges including Cleaning Viruses, Professional backup solution, Moving your IT to the cloud ,Resolving email problems, Improving computer performance, Solving Network problems, Data base solution SQL, MYOB, RECON , EFPOS terminal, thermal printers, bar-code scanners,VoIP solution 3CX  and Lynx, Data Recovery, Servers, Desktop, MAC, Windows, Lynx, Hyper-V, Virtualization, Office365

Price for services :

  • Standard rates : $100 per 1 hour
  • Priority/Express Service : Up Front Fee Charge – $65.00 surcharge
  • Data Recovery : No Data – No Charge !  $250 charge (min) (Customers will be contacted if up-front fee is exceeded)

Onsite Mac repairs

Standard Rates
– $125 1st hr

Additional Time
– $100 per 1 hr

 

Onsite Lynx repairs

Standard Rates
– $145 1st hr

Additional Time
– $100 per 1 hr

 

Onsite Windows repairs

Standard Rates
– $100 1st hr

Additional Time
– $100 per 1 hr

 

Onsite Server repairs

Standard Rates – $125 1st hr
Additional Time – $100 per 1 hr

After Hours Rates

Monday to Friday

18:00 – 21:00 $180 for 1st hour then $100 per 1 hour
21:00 – 06:00 $250 for 1st hour then $150 per 1 hour
06:00 – 09:00 $180 for 1st hour then $100 per 1 hour

Saturday

09:00 – 17:00 $100 for 1st hour then $100 per 1 hour
17:00 – 21:00 $215 for 1st hour then $125 per 1 hour
21:00 – 09:00 $250 for 1st hour then $150 per 1 hour

Sunday

09:00 – 14:00 $150 for 1st hour then $125 per 1 hour
14:00 – 21:00 $180 for 1st hour then $125 per 1 hour
21:00 – 09:00 $250 for 1st hour then $150 per 1 hour