CONTACT INFORMATION
NIKO Computers PTY LTD
9 Macdhui Ave, Eltham
3095 VIC, Australia
0403 588 629 / ‎‎03 9640 3221
+‭03 9434 4554‬
24/7
NIKO-WEB-1000-354

FreePBX – NIKO Computers Support

Please find below Frequently Ask Questions for FreePBX users :


VOICE MAIL AND RECORDING GREETINGS FUNCTIONS

RECORD UNAVAILABLE GREETING

  • press *97 login to voice mail
  • press 0 advance option
  • press 1 recording unavailable greeting
  • press # press pound key to save greeting

RECORD BUSY GREETING

  • press *97 login to voice mail
  • press 0 advance option
  • press 2 recording your busy greeting
  • press # press pound key to save greeting

RECORD TEMPORARY ( HOLIDAY ) GREETING

  • press *97 login to voice mail
  • press 0 advance option
  • press 4 recording your temporary greeting
  • press # press pound key to save greeting

CHECK VOICE MAIL

  • press *97# to check your voice mail
  • press 0 mail box options
  • press 2 change folders
  • press 3 advance options
  • press # press pound exit

RECORD GREETING FROM ANOTHER PHONE

  • press *97 login to voice mail
  • press Ext Number # on the phone who is your target for recording voice mail
  • press 1 , 2 or 4  to record type of your greeting
  • press # press pound key to save you greeting

DELETING TEMPORARY ( HOLIDAY ) GREETING

  • press *97 login to voice mail
  • press 0 advance option
  • press 4 recording your temporary greeting
  • press 2 for deleting your temporary greeting

FORWARD AND PICKUP FUNCTIONS

PARK CALLERS ON SHARE PARKING

  • pickup the handset or speaker phone
  • press Park button ( you will have red lite on it )
  • hangup and establish a new a call internal call to introduce the parked caller to your colleague
  • hung up the handset
  • your colleague will pick up parked caller with pressing the red button

TRANSFER A CALLS

  • pickup the handset
  • press FORWARD button on your horizontal phone menu
  • press Target Extension number  for forwarding
  • press # key to speed up the transfer

PICK UP CALL FROM ANOTHER EXTENSION

  • Pickup the handset or speaker phone
  • press ** ( twice start button )
  • press Ext Number of the target phone
  • press # press pound key to pickup the call
FreePBX - NIKO Computers Support - Niko Computers PTY LTD