The Jabra BIZ 2300 Mono corded headset is designed to be used with a desk phone. The headset comes with the headband and foam ear cushion and can be worn on either ear by rotating the microphone arm. It has a noise cancelling microphone which rotates to allow it to be worn on either ear. All wired headsets would need a brand and phone specific QD (quick disconnect) connection. In most cases, the Jabra smart cord would have no problems accommodating this, however if you aren’t sure, the information can be checked via the compatibility guide at http://www.jabra.com.au/headsets-and-speakerphones/compatibilityguide or feel free to give us a call or send us an email and our staff will gladly check for you. Positives The Jabra BIZ 2300 Mono has been designed specifically for the needs of contact centres. It has HD quality sound, is durable and comfortable enough to be worn all day. The Air Shock Microphone removes ambient noise, making breathing noises a thing of the past. This, and the wideband to give a natural sounding voice when used with VOIP phones. To protect your staff, all Jabra headsets have PeakStop™ protection to immediately reduce any loud noises to a safe level. The microphone boom arm is ‘unbreakable’ and spins 360 degrees. The arm is flexible for perfect mic positioning and the headband is adjustable for comfort. The soft foam ear cushions are sized large. One of the weak spots in any headset is the cable. However Jabra have made the 2300 series with a Kevlar re-enforced cord, so presumably it’s also bullet-proof, but please don’t test that! Things to consider As with any corded headset, with the Biz 2300, you are tied to your phone via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed and tangled under chair wheels. If your work requires that you get up from your desk (whether on a call or not) you’ll need to unclip the headset or take it off each time & reclip/put it back on when you return. If you do this often, a wireless headset could save you time, hassle (and hair!). Corded headsets need connector cables, so don’t forget to factor in those costs when pricing up your headset. If you have a phone that is not turning up on the compatibility guide, please do give us a call or send us an email and our staff will gladly check for you. The Verdict The BIZ 2300 is custom built for contact centres. It’s tough and reasonably priced as well as providing all day wearing comfort and HD quality sound.